Mega-trends as the appearance of billions of new consumers in emerging markets, the impact of demographic shifts on consumption patterns (e.g. traditional consumers going green), the rising trade protectionism and the rise of the digital consumers (enabling direct interaction through social media, data and personalized contact) are expected to redefine the industry in the coming years. At the same time, the main industry players will keep facing an increasing supply chain, labor and costs (of all kinds) volatility, as well as keep developing digital platforms as key enablers to offer personalized service and share data on sourcing, labor, decarbonization, safety and more consumer and regulation requirements.
Multinational food conglomerate had >50 production facilities across the world and required to standardize the staffing levels per function of indirect staff at the manufacturing plants
The project team documented existing staffing levels across all plants in 10 different indirect functions and identified several workload drivers taht could help explain the effort required at each site
Assessment interviews were conducted with plant managers and a complex quantitative model was designed to determine adequate levels of staffing
The client was able to identify best practicioners and adjust staffing levels in each area to obtain best indicators at each plant